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The best desserts in Brentwood, made fresh daily. Fresh and gourmet desserts for takeout, delivery, or pick-up. Try our flavors of the week.
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DirectionsAbout Brentwood, Tennessee, USA
MoreThe economic landscape is driven by professional services, healthcare, and finance, with major employers including Nissan North America and Tractor Supply Company. The city benefits from its location near Nashville, offering easy access to highways for transportation and Nashville International Airport for air travel. Brentwood's community resources shine through Williamson County Schools and public libraries, alongside advanced healthcare facilities like Vanderbilt Psychiatric Hospital. Safety is a notable feature, with crime rates well below the national average. The climate experiences four distinct seasons, fostering an active lifestyle supported by parks and recreational centers. Brentwood’s commitment to quality living includes maintaining green spaces and architectural harmony, making it a desirable location for residents who enjoy diverse dining, shopping, and cultural activities both locally and in nearby Nashville.
Nominated for BestAround
Crumbl - Brentwood emerges as a standout dessert shop in Brentwood, Tennessee, earning a commendable 4.9 average rating from 466 reviews. The business distinguishes itself through its dedication to quality, evidenced by daily production of gourmet treats that range from classic favorites to innovative creations. This commitment is further amplified by the shop's dynamic weekly menu refresh, ensuring a constant stream of novel flavors and maintaining customer interest.
Beyond its delectable offerings, Crumbl - Brentwood excels in convenience and customer service. The shop offers versatile services like delivery, curbside pickup, catering, and gift cards, catering to diverse needs and preferences. Its welcoming atmosphere, coupled with efficient service-particularly highlighted by Lexi's exemplary interactions-creates a positive shopping experience.
While minor criticisms regarding occasional cookie hairiness, topping inconsistencies, and curbside pickup issues are noted, the overwhelmingly positive customer sentiment prevails. The store's consistent praise for fresh ingredients, friendly staff, and convenient location solidify its position as a favorite among locals and a strong contender for "BestAround" accolades. Crumbl - Brentwood clearly understands its target market and delivers on its promises, making it a worthy recipient of such recognition.
About Crumbl - Brentwood
Crumbl - Brentwood, a charming dessert shop nestled in the heart of Brentwood, Tennessee, offers a delightful array of freshly baked cookies and desserts that have garnered a solid 4.9 average store rating from 466 reviews. The shop's commitment to quality is evident in its daily production of gourmet treats, ranging from classic favorites like chocolate chip cookies to more innovative creations such as mini pies and cakes. Located at 330 Franklin Rd, Ste 140A, Brentwood, the shop operates from Monday to Friday, 8:00 AM to 10:00 PM, providing ample time for customers to enjoy their sweet treats before winding down for the evening.
Beyond its robust menu, Crumbl - Brentwood offers a range of convenient services, including delivery and curbside pickup, catering options for events, and even gift cards for added convenience. The shop's menu is refreshed weekly with a rotating selection of unique flavors, ensuring that there is always something new to explore. Customers can also delve into the Crumbl app for seamless ordering and tracking, or visit the bakery directly for in-store pickup.
The shop's commitment to community engagement is evident through its "Be the first to know" section, which encourages customers to stay updated on new flavors, returning favorites, and exclusive offers via social media and email. During the week of August 12-16, Crumbl - Brentwood introduces a special "National Flavors" week, featuring rotating gourmet desserts that promise an exciting culinary journey. Whether you're looking to treat yourself or share the sweetness with loved ones, Crumbl - Brentwood stands out as a reliable and delicious destination in Brentwood, Tennessee.
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What Customers Say
1,344
Official Google Reviews
Customers at Crumbl - Brentwood consistently praise the freshness and quality of their cookies, with many highlighting the use of high-quality ingredients and the unique, rotating flavors that set them apart from other dessert shops. The store's atmosphere is frequently noted for being clean, well-lit, and welcoming, contributing to a positive shopping experience. Staff friendliness and efficiency are also recurring themes, with several customers mentioning the quick service and helpful nature of the workers.
Some reviews specifically mention the excellent customer service, particularly from Lexi at the Brentwood location, who is praised for her politeness, knowledge, and professionalism. Others highlight the store's convenient location and the variety of flavors available, which keeps the experience fresh and exciting. However, a few reviews touch on minor issues such as unexpected hairiness in cookies, inconsistencies in topping quality, and occasional difficulties with order fulfillment, particularly for curbside pickups.
Despite these minor complaints, overall sentiment remains overwhelmingly positive. Customers frequently express their intention to return, recommend the shop to others, and share their delightful experiences on social media. The store's commitment to using fresh, high-quality ingredients and its friendly, efficient service are key factors that contribute to its strong customer base and positive reviews.